Eighteen months go, I changed my elderly (vunerable) neighbour from BT who were charging him £65/month for Phone/call package and Broadband to Plusnet at £28
Unbeknown to me, PN calls and informs him that his contract has expired and it requires renewing for the next 18 months. Then he is hit with a hike in his payment for £27 to £44
Furious would be an understatement considering his entire village is on copper with his download speed at 2/3 Mb/sec
As he genuinely thinks this massive increase is due to inflation, so he agrees to this offer he cannot refuse
PN should be ashamed of themselves, fleecing a 90+ gentleman who relies on his broadband as a lifeline to the outside world.
My own PN contract is due in 3/21, I certainly wont be renewing.
Time With Provider: 10 Years
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