QDreadful service. Connection drops frequently, have to constantly turn WiFi off and back on again until it connects. You can sit next to the router and the same thing happens. Walk from or room to another holding a device linked to the WiFi and signals dropped until you switch WiFi off and on again. Customer request for help ignored on their website and never get through on the phone... wonder why??? Even lost connection again writing this. This company is fraudulent in claiming it offers a broadband service