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DJtn's Review for EE
EE (Broadband Fixed Line)
Posted: 03rd Jan, 2021
By:
DJtn
Title: Lost phone line because of EE
I was involved with a slamming incident where sky took over my line in error. EE did a very poor job with resolving the issue.
They charged me an early termination fee cancelled my line and told me the only way they could fix it would be to get us to sign up to a new 18 month contract.
We've had to go through the ombudsman complaints process because EE was determined to have us signed up to a longer contract with them.
Time With Provider: 8 Months
Package Name: ADSL
They charged me an early termination fee cancelled my line and told me the only way they could fix it would be to get us to sign up to a new 18 month contract.
We've had to go through the ombudsman complaints process because EE was determined to have us signed up to a longer contract with them.
Time With Provider: 8 Months
Package Name: ADSL
Value
Speed
Support
Services
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