I have been with iDNET for about 10 years. I chose it because of its good reviews. It has continued to provide good consistent service throughout the 10 years. One thing I hate about the modern world is hanging on the end of the phone for 20 minutes. That is where iDNET really scores. If ever I have had a problem I have always had a quick response either immediately or within one minute. The advisers are very helpful and friendly. My FTTC service is fast and reliable. I look forward to pure fibre one day but it doesn't seem to be available yet.
A few years ago I transferred my phone from BT to iDNET which went very smoothly. Again the service with phone queries has been excellent.
All this is dearer than the average but well worth it in my opinion.