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Bobisme's Review for iDNET

 iDNET (Broadband Fixed Line)
Posted: 16th Feb, 2021    By: Bobisme
Full Star Full Star Full Star Full Star Full Star
Title: If you can beat iDnet, it's not true
I don't know how long I have been with iDnet, well over 15 years ... enough said :-)
I am very happy to review iDnet. They have been an outstanding company over the years.
Why?
1. Phone calls answered by a knowledgeable person within a few rings on the very odd occasion that I have had to call them.
2. No jumping through hoops to let them know who you are.
3. Ultra reliable connection.

Let me give you an example of the service.
I was already an existing customer and wanted broadband on another line at a different address.

Ring ring
iDnet - "hello iDnet"
Me - "hi could I have broadband at this number 123456789
iDnet - "what's your user name?"
Me - "ABCDE"
iDnet - "Let me check"
2 min wait
iDnet - "yes no problem when would you like it to start"
Me - "As soon as you can please"
iDnet - "ok all done"
Me - "when will it be"
iDnet - "It's on now"

and that is unbeatable!!!
Simply outstanding in a sea of ISP mediocrity or worse.


Time With Provider: 15 Years
Package Name:
Value
Full Star Full Star Full Star Full Star Full Star
Speed
Full Star Full Star Full Star Full Star Full Star
Support
Full Star Full Star Full Star Full Star Full Star
Services
Full Star Full Star Full Star Full Star Full Star
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