I moved to IDNet very recently. Having reached the point where I was unable to wait any longer for Zen's glacial email communications (if they even responded at all) I was very pleased to see that IDNet had reduced the price of their Superfast SOGEA offerings and decided it was time.

The move was executed flawlessly - and so fast I hadn't even realised it had been done.

Emailing results in prompt communication with someone who knows what they're doing and doesn't fob you off (good stuff Brian).

I was initially concerned that my sync speed had dropped from 63Mbps to 56Mbps - but Brian assured me this was a case of sitting it out until the accurate error correction was re-applied. He was right - 48 hours later, I am re-synched @ 63.

I no longer have a voice service I don't need, and I can get very fast response support and comms for only £1 a month more than I was paying with Zen.

So far, a happy customer.