We were on G.fast with our previous ISP and encountering daily connection drops. Upon multiple calls to support and visits it could not be resolved and they would not downgrade us back to FTTC, being told the package we were on was all they could provide.

The one good thing they did do was remove our termination fee's to leave us to find a new ISP.

Upon placing an order with AAISP, we spoke to their support and explained the situation. They had no problem at all in moving us back to FTTC upon joining.

We have now been with AAISP for 5 months, the service has been brilliant and we have very few connection drops since being back on FTTC.

Overall a fantastic ISP, 10/10 for both support and service.