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Joshua Richards's Review for Cuckoo
Cuckoo (Broadband Fixed Line)
Posted: 14th Jan, 2022
By:
Joshua Richards
Title: Easy install, great service
Installed by Openreach on the day agreed at the time of order.
Service was live immediately, with a great router (Technicolor DGA0122).
Speedtests have had it peak at 950Mbps/100Mbps and has been solid.
Static IP available for £1/month.
The only thing I would flag up is that their help documentation on their website is very much geared up to FTTC rather than FTTP. More documentation on their FTTP provision would be good.
When I've needed help from Customer Service, they have responded to emails within a couple of hours with a solid answer.
Highly recommended.
Time With Provider: 2 Weeks
Package Name: FTTP 1Gbps/100Mbps
Service was live immediately, with a great router (Technicolor DGA0122).
Speedtests have had it peak at 950Mbps/100Mbps and has been solid.
Static IP available for £1/month.
The only thing I would flag up is that their help documentation on their website is very much geared up to FTTC rather than FTTP. More documentation on their FTTP provision would be good.
When I've needed help from Customer Service, they have responded to emails within a couple of hours with a solid answer.
Highly recommended.
Time With Provider: 2 Weeks
Package Name: FTTP 1Gbps/100Mbps
Value
Speed
Support
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