Been with AA for a few years now, not the cheapest but rarely increase their price unlike one or two big names, very solid service good latency, if you have any problems, you can get to talk to someone in less than a minute in my experience but I have only contacted them a couple of times and that was to set up a VOIP service. I contacted them recently to upgrade to FTTP and that went seamlessly and I ma very happy with the service. Lots of info on my (son's) useage on the control panel. Hard to fault, THey seem more expensive but a lot of headline prices are for 6, 12 or 18 months and then default to a much higher price and of course don't forget the back haul.