I am excited and amazed by their service and customer care (Cara), initially, I was meant to have my connection installed in June 2022, however, there were some issues with the Poles and Openreach had to fix it, it took until last Saturday to get it running, however, while waiting, they kept me updated of the progress and even gave me extra for being patient, also I am glad it was delayed, as I didn't want to pay VM early fee termination (2 months was left for my contract to end with VM).

Now the service, I mean it hasn't been long enough for me to say anything negative, from what I have seen and doing many tests to push my connection, it's stable and super reliable.

The technicians were also fantastic, they were friendly, and kept things clean and very tidy after their cabling work, however, they had 3hrs of a nightmare with the router (it was a new router than the usual router they provide), however, this is not their fault, there was a hidden option that no one would have figured out to switch it around, we all had to scratch our heads to figure it out, we ended up watching some youtube videos to find the answer, we all laughed in the end and got it working.

Extremely happy I have switched to such an amazing provider, I can't recommend it more.

For those who might be curious as to how much I am paying, it's £50 for a 24months contract.