January 2023 contract renew.

On behalf of an elderly father in-law I renewed his Sky contract (full monty)

Offer on-line account was £128.50 which was around £2 more than current and viewed good compared to inflation rises. Then the letters arrived which provide no visibility of what his overall bill would be and SkyTalk Anytime Plus stood out at its standard price of £12/m. Checked on line and forecast bills would be £134.50.

Verified with Sky, they could not offer any better offers on his Sky TV or Broadband and would not reduce SkyTalk or offer any other call plan under the new offer. Frustrating as their sibling NOW is still offering free calls.

If he wasn't 86 I would have cancelled it all. But it is his main pleasure and would be difficult for him and his wife if I cobbled together an alternative.

Therefore all I could do was remove SkyTalk Anywhere Plus and apply PAYG. This reduced the forward bills to £122.50

They can use the phone on rare occasions if required for a lot less, it remains available for emergency calls and any of course any incoming. All I need to do is set up a phone/device (under £50) to connect to their mobiles (via Bluetooth) so they can make outgoing comfortably.