I found out about Unchained ISP after reading the very positive reviews on here, and like everyone else I must say I have never had such a great experience with an ISP. Keith has been great help during the set-up, and has managed to solve every single request and issue I've had so far.

Also Keith is super responsive, replying in minutes. No more waiting for days on end for an email reply or calling some helpline that will leave you waiting for 20 minutes until you talk to someone who is reading off a script and has no idea what the difference is between IPV4 and IPV6...

Price wise it's also super reasonable so I'm happy with that too.

The connection has been super stable so far and I have no issues to report.

Here's an anecdote that definitely sold me on Unchained ISP: the day I moved in to my new place, I didn't have time to set up my router due to unpacking etc. And on that day, Keith actually reached out within hours to make sure everything was ok on my end as he could see that I hadn't set up my router yet. Proactive consumer care like that is unheard of from ISPs and very much appreciated !

Overall 10/10 service, if only all service companies could be this good !