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spogr's Review for Andrews & Arnold (AAISP)

 Andrews & Arnold (AAISP) (Broadband Fixed Line)
Posted: 20th Apr, 2024    By: spogr
Full Star Full Star Full Star Full Star Full Star
Title: Outstanding ISP
AAISP is not only the best ISP I've ever used but also one of the loveliest companies. I rarely leave reviews, but another smooth transaction prompted me to write one.

AAISP may be slightly pricier than some consumer ISPs, but the value is outstanding. Their packages are flexible, system customization is straightforward, and they're transparent about network issues—qualities that make their service worth every penny. For example, when I had a line issue, they insisted on thorough troubleshooting by an Openreach technician, resolving not just my issue but also others in my neighborhood.

Their control pages are minimalistic, yet they contain everything necessary and more. Their telephony services are especially user-friendly, allowing quick setups in urgent situations, unlike the frustrating customer service of other companies.

AAISP treats customers with mutual respect. There's no condescending advice; they listen and adjust their support to match your expertise. Their staff is empowered to resolve issues efficiently, without needless escalation.

Moreover, the company stands firm on principles like net neutrality, censorship, free speech, and individual liberties, not swaying with the state or public pressures.

I highly recommend Andrews and Arnold for their exceptional service and integrity.

Time With Provider: 8 Years
Package Name: Home::1
Value
Full Star Full Star Full Star Full Star Full Star
Speed
Full Star Full Star Full Star Full Star Full Star
Support
Full Star Full Star Full Star Full Star Full Star
Services
Full Star Full Star Full Star Full Star Full Star
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