I pay for the 1gb connection and when it's working I do in fairness tend to get around 900mb to 1gb, the issue I have is that its just so unreliable, I don't seem to get through a full month without having issues where the connections drops, I'm told through customer services there is a problem in the area, I can be without the internet for 2-3 days, most recently it was 6 days !!
Customer services are a joke! I was told that all ISP have issues and Virgin are no different, I could log a complain and be compensated £10 if my connection is effected for 2 days or more.
I will be seeing out the rest of my contract and then jumping ship to a more reliable provider!
Time With Provider: 2 Years
Package Name: 1GB Internet