I switched to this ISP from Andrews & Arnold because they were the first at my address to offer full fibre. I was quite nervous about the installation but even though I was awkward about where I wanted them to route the fibre they did as I asked and apart from a small hiccup with there being no light signal after the installation it was an issue upstream of me and fixed within a few hours. Price-wise it's a no-brainer, £55/month with A&A for a 160/30 service and 1TB bandwidth quota vs £35/month for 900/900 and no quota. In the 7 months I have had no service issues whatsoever, speeds have been broadly as advertised. The slowest I have seen it is 650-700mb during peak periods but that's acceptable on a 900mbit service. Pinging 8.8.8.8 fluctuates between 6.8 and 8.7ms. I have the BetterIP (static IP) add on for £5/month and my ipv4 address has not changed since the service went live. Some people complain about the wifi speeds but as I use my own router I am not affected, you can plug your own router in to the ethernet port on their ONT (fibre equivalent of a modem) and it doesn't require any special configuration - it's straight IP over Ethernet + DHCP, not PPPoE or anything else to worry about. So far I'm a happy customer, if this service level continues I will renew my contract at the end of the term. If not, FTTP is available via OpenReach now so I will switch back.