Switched to olilo and it's been great, support is extremely quick and plenty of information is provided.

Have used VM, BT, Aquiss, sky and a few others over the years. The customer support of VM was absymal for me and the actual line was not amazing albeit the fastest possible.

Olilo has been a nice refreshing change to ISP being quite inaccessible in terms of competent support at times and just general information.
Guys are switched on, very responsive and offer more features for your more technical enthusiast if you want them.

Plenty of contract length options so you can fix your price with no stupid contracted price rises to complicate matters.

They aren't the cheapest with the bargain bin ISPs but at the time they were competitive for the openreach 1.6 line pricing compared to zen so went with them.

They don't do any big sales so no fuss new customer nonsense, should mean pricing is much more consistent as a long term customer which makes a change.

I have zero complaints so far, I see no reason for this to change. Glad I gave these guys a punt.