[Event502] POP3 Email Issue 2nd April (17:25)

Claranet update on POP3 email issue:

Claranet has been experiencing an outage of our POP3 e-mail system since 09:05 this morning (2nd April 2009). We are pleased to confirm that the customer facing system is now on-line, earlier than expected. Incoming e-mail sent since 09:05 is now being delivered, webmail is also now available.

Claranet engineers are working on a solution to restore previously stored email and settings. We will endeavour return to a full service over the next 24 hours.

We will continue to monitor the platform and will update if any further issues arise. Once again please accept Claranet's sincere apologies for any inconvenience that this issue has caused and thank you for your continued patience.