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ISP Users Think a Minimum UK Broadband Speed of 2Mbps is too Slow

Posted: 27th Jul, 2009 By: MarkJ
The results from 400 respondents to our latest monthly survey reveal that 83.7% of visitors think the UK governments (Digital Britain report) target of delivering a 2Mbps minimum broadband speed (USC) to the whole country by 2012 will not offer a fast enough service.
Is the 2Mbps USC fast enough?
No - 83.7%
Yes - 16.2%


Which is best for bringing a 2Mbps minimum UK broadband speed (USC) to remote areas?
Fibre Optic broadband - 53.8%
Wi-Fi / WiMAX Wireless - 17.2%
Mobile Broadband (3G) - 16.5%
Satellite - 12.2%


Ignoring download speed, which of these is most important for the USC?
Affordability (cost) - 48.3%
Flexibility (data allowance) - 25.5%
Latency performance - 16.5%
Upload speed - 9.5%
The recent report did more than some were expecting, especially with regards to supporting Next Generation broadband development. Sadly the reports other vision, that of delivering a minimum speed of 2Mbps to everybody, has not been so well received with nearly 84% thinking it is already too slow.

In its rush to design a new USC, which some groups and ISPs feel did not allow enough time for a proper consultation process, the government may have also overlooked the need for a 2Mbps service to offer more than merely speed.

It's clear from the results that consumers do not wish to be short-changed by expensive, unreliable (fluctuating speeds) or inflexible 'quick-fix' solutions, especially with remote and rural residents often existing on lower incomes.

The latest survey asks "How important is broadband to you?", and also questions both customer satisfaction with their ISPs and what users think could be improved upon.
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