Posted: 27th Jul, 2009 By: MarkJ
The results from 400 respondents to our latest monthly survey reveal that 83.7% of visitors think the UK governments (Digital Britain report) target of delivering a 2Mbps minimum broadband speed (USC) to the whole country by 2012 will not offer a fast enough service.
Is the 2Mbps USC fast enough?
No - 83.7%
Yes - 16.2%
Which is best for bringing a 2Mbps minimum UK broadband speed (USC) to remote areas?
Fibre Optic broadband - 53.8%
Wi-Fi / WiMAX Wireless - 17.2%
Mobile Broadband (3G) - 16.5%
Satellite - 12.2%
Ignoring download speed, which of these is most important for the USC?
Affordability (cost) - 48.3%
Flexibility (data allowance) - 25.5%
Latency performance - 16.5%
Upload speed - 9.5%
The recent report did more than some were expecting, especially with regards to supporting Next Generation broadband development. Sadly the reports other vision, that of delivering a minimum speed of 2Mbps to everybody, has not been so well received with nearly 84% thinking it is already too slow.
In its rush to design a new USC, which some groups and ISPs feel did not allow enough time for a proper consultation process, the government may have also overlooked the need for a 2Mbps service to offer more than merely speed.
It's clear from the results that consumers do not wish to be short-changed by expensive, unreliable (fluctuating speeds) or inflexible 'quick-fix' solutions, especially with remote and rural residents often existing on lower incomes.
The latest survey asks "
How important is broadband to you?", and also questions both customer satisfaction with their ISPs and what users think could be improved upon.