Broadband ISP O2 has issued a small but interesting network status update that concerns the performance problems with their Home Access broadband product. Home Access, unlike their superior unbundled ( LLU ) service, is BT based and often receives the brunt of customer complaints.


Some customers have blamed the Traffic Management itself for causing the problems, so related users will no doubt be interested to see if O2's latest promise truly does improve the service. In related news O2 has warned its Home Broadband users to expect slower speeds this weekend due to some major track side maintenance work.

UPDATE 20th November 2009

It's worth pointing out that O2's sibling ISP , Be Broadband , has got an identical announcement up concerning the weekend maintenance (not related to the 'Home Access' update). This makes sense because O2 makes use of the same network for its own services.