Customers on the Easynet broadband platform, which appears to have included at least some Sky Broadband UK (BSkyB) users (albeit only for a few minutes), suffered a serious nationwide outage earlier this morning.

Sadly other parts of Easynet's network have taken several hours to restore, yet the ISP claims that most of the affected connections should now have been returned to normal operation. Sadly some are still experiencing problems.


It's unclear what has caused the downtime, although some sources are suggesting that a failed Radius (authentication) server could be to blame.

UPDATE 18th November 2010

Easynet has blamed the problem on a router crash, which followed a failed update procedure. A further software patch has since been applied to rectify the problem.