Direct Save Telecom's CEO, Stavros Tsolakis, said:

"With the state of the economy as it is, and the ever changing job market, people do not want to be tied into a long-term telecoms/broadband contract. They are being forced to be flexible in their working lives, so they need the same flexibility from their telecoms provider. We give this to them. No other provider offers this type of contract.

The large telecom companies offset high acquisition costs and failing growth with forced customer retention. They do this by tying customers in to multiple services with a longer contract. Customers feel tied down and stressed - as any changes to their lifestyle will not lead to changes in their telecom bill. No matter what, they are stuck with their supplier and their monthly bill.

This is not the case with Direct Save, because our customers are not locked in a long term contract we have to deliver good service and low prices every month to ensure they want to stay with us."