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Please find below details on how to update or submit a previously unlisted broadband ISP, phone or mobile operator to our UK listing database. Please check every associated provider listed on our site before making a new submission as your service may already be included (Check UK ISP Listings).
IMPORTANT: Please allow ISPreview.co.uk a few weeks to clear your entry, although it's usually done within 24-48 hours. In addition, if you have a new service or package to announce then we'd suggest an additional or separate submission of a press release to our Press Contacts (email) address.

Submit Provider to Database

If you wish to have your ISP added to our listings then please conduct the following steps. However, if you simply wish to update an existing entry then send a normal email to the address below with the appropriate correction (the steps below are not required but please do highlight any changes).
1) Start a new email using our submit ISP address: isp.submit@ispreview.co.uk.

2) In the Subject box type 'LIST: ISPNAME' (Change ISPNAME to your ISP).

3) In the message portion you need to add the following details (please only add the most important packages because we'll also check your site for additional info.).

  • ISP Name:
  • ISP URL:
  • ISP Address (Post):
  • ISP Phone Number:
  • Private Email Contact for ISPreview (person or department we can contact directly with any queries - this is kept confidential:
  • ISPA Member (Yes/No) - If Yes but under a different name then please say so:
  • Name of Ofcom ADR Complaints Provider (Required for all UK ISPs):
  • Residential Services - inc. costs:
  • Suppliers (Key wholesale providers / partners):
  • VAT on Website Prices (Specify if excluded or included):

Submission Rules

ISPreview.co.uk may elect not to list ISP's that fail to publish a legally required postal address (PO BOX's do not count) and phone number on their website or which fail to publish their Terms & Conditions (T&C's) prior to signup. We also exclude packages with social tariffs (e.g. free broadband for specific housing tenants) because these are not relevant or available to the wider commercial ISP market.

Furthermore we will not list ISPs that do not post public price and service package details on their website. We also expect all ISPs to follow proper and legally required Value Added Tax (VAT) rules, which means that you must clearly indicate whether VAT is being applied or not to a package on the page where it is displayed.

In addition, ISPreview no longer reviews service providers itself and instead this is now done using a public Reader Reviews service. In other words, your own customers will review you. Any ISPs intending to engage with our community (forum, review system etc.) should read the Website Rules first.
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