Home » UK ISP News Archive » Article Tag: BT (3986 Posts)

Articles for Category Tag - BT

BT Wholesale Set to Launch 1.8Gbps UK FTTP Broadband Later in 2026

27th April, 2026 (43 Comments)

Nearly two years have now passed since Openreach launched their current fastest consumer Fibre-to-the-Premises (FTTP) broadband tiers – 1.2Gbps and 1.8Gbps – into the UK market (here) and yet BT’s own wholesale division still has yet to offer the same speeds to ISPs. But ISPreview understand that this may change later in 2026.

BT Preparing to Launch Smart Hub 3 Broadband Router for UK Consumers UPDATE

24th April, 2026 (45 Comments)

Customers of BT’s residential home broadband ISP packages recently spotted that the provider’s MyBT App had begun including a new advert at the top of its home screen, which promoted a new Smart Hub 3 (SH3) router as “coming soon” and offering “Better WiFi for your home, ready for the future“. But the move has already created some confusion.

BT Business Claim to Launch UK’s First Full Suite of Sovereign Services

23rd April, 2026 (5 Comments)

Communications and broadband provider BT Business has today announced the UK’s “first full suite of sovereign services” (i.e. designed to keep sensitive workloads in the UK), offering public and private sector organisations an end-to-end portfolio spanning sovereign connectivity, voice, cloud and AI etc.

SpeedGeo UK Mobile and Broadband Speedtest Study

SpeedGeo 2026 Study Award Fastest UK Mobile and Broadband Providers

22nd April, 2026 (0 Comments)

The SpeedGeo project, which compares global internet quality by benchmarking the connection speeds of real users, has published their 2026 results for the United Kingdom. The outcome once again awards Virgin Media as the fastest broadband ISP, while Three UK came top for mobile broadband (4G, 5G etc.). But some big names are missing.

Water-leak-from-burst-pipe-UK-by-123rf-ID217538249

Botched Openreach Broadband Install Floods Pensioner’s Kent Home

17th April, 2026 (21 Comments)

Network operator Openreach (BT) has said it’s “very sorry for the distress” after one of its engineers accidentally drilled through a water pipe during the installation of a new broadband service, which flooded the house of a 93-year-old pensioner (Dylis Forsyth) in Kent (England). Ms Forsyth ended up slipping on the wet carpet the next day and badly injuring her hand.

SNP 2026 Manifesto Dangles Possible Subsea Fibre Cable to Shetland Islands

16th April, 2026 (4 Comments)

The Scottish National Party (Pàrtaidh Nàiseanta na h-Alba) has today published details of their 2026 Manifesto for the 7th May election, which among other things calls on the UK Government to “introduce affordable broadband social tariffs” and pledges to commission a feasibility study on the idea of running another subsea fibre link to the Shetland Islands.

Openreach Director Trevor Linney Wins FTTH Europe 2026 Individual Award

16th April, 2026 (0 Comments)

The Network Technology Director at UK broadband access provider Openreach (BT), Trevor Linney, has been named the winner of the FTTH Europe 2026 Individual Award, which is said to be in recognition of his “remarkable efforts in championing the advancement of FTTH technology in Europe“.

Encrypted Computer Data by 123rf ID104712693

Ethiack Claims 1 in 5 UK Telco Servers Exposed to Cyber Risk

14th April, 2026 (2 Comments)

A new survey conducted by agentic AI pentesting firm Ethiack claims to have found that 19% of the web servers used by UK telecoms firms “leave crucial security information in plain sight that offers a “roadmap” to cybercriminals“. But it’s not always quite as bad as they’re making out in the headline claim.

Ookla Name Three UK as Top-Rated Mobile Network for Q3-Q4 2025

11th April, 2026 (3 Comments)

Network benchmarking giant Ookla, which collects data from consumers via their popular broadband and mobile Speedtest.net service, has named mobile operator Three UK as the United Kingdom’s Top-Rated Speedtest Awards winner during Q3-Q4 2025.

Openreach Improves UK Customer Engagement via New Agentic AI Tech

7th April, 2026 (4 Comments)

Network operator Openreach (BT), which is busy rolling out their new full fibre broadband network across the UK, claims to have reduced missed engineering appointments and inbound contact volumes by one-third after they adopted proactive AI (Artificial Intelligence) agents from NiCE Cognigy – redesigning customer engagement across some 15 million customer journeys.

Ofcom Sets Out Changes to UK Wholesale Landline and Mobile Call Markets

26th March, 2026 (0 Comments)

The UK telecoms and internet content regulator, Ofcom, has today revealed its final decisions on how they regulate the wholesale markets that enable landline and mobile calls (inc. calls to 070 numbers) – covering the period from 1st April 2026 to 31st March 2031, as well as removing an access‑related obligation that has applied to BT.

BT to Close Older UK Contact Centres in Accrington, Blackburn and Doxford

25th March, 2026 (1 Comment)

Telecoms and broadband giant BT Group (EE, Plusnet, Openreach etc.) has confirmed to ISPreview that, as part of their ongoing programme to modernise and consolidate the number of offices they have across the United Kingdom, they’ve decided to close their Contact Centres in Accrington, Blackburn and Doxford.

Scam Alert UK Finger on Computer Keyboard Warning

Bitdefender Warns EE UK Customers of Reward Points SCAM Texts

25th March, 2026 (0 Comments)

Network security giant Bitdefender has issued a notice to customers of EE’s broadband and mobile services (as well as some non-customers), which cautions them to be on the lookout for fraudulent text messages (SMS) about expiring “reward points“. The dead giveaway here is that the provider doesn’t actually have a reward points (loyalty) scheme.

Customers of UK Broadband ISP TalkTalk Report Major Service Outage UPDATE4

25th March, 2026 (12 Comments)

Customers of consumer broadband provider TalkTalk are this morning reporting a major service outage, which appears to have begun at around 7am and is currently impacting users across various different parts of the United Kingdom. At the same time we’re also seeing a significantly smaller, but still noticeable, peak in connectivity problems at BT.

Openreach-UK-Engineer-Using-Apple-iPhone

Openreach Boosts UK Full Fibre Broadband Build via Google Cloud AI Tools UPDATE

25th March, 2026 (0 Comments)

Network operator Openreach (BT) has moved to expand its existing partnership with Google Cloud, which involves adopting their AI (Artificial Intelligence) services to help plan the logistics and engineering for their ongoing deployment of Fibre-to-the-Premises (FTTP) based gigabit broadband ISP technology.

Gov Set New Fixed Telecoms Charter for UK Analogue Phone and Exchange Closures

24th March, 2026 (7 Comments)

The UK Government appears to have published a revised Fixed Telecoms Modernisation Charter (FTMC), which sets out the steps that fixed line broadband and phone providers must take to ensure that customers “remain safe” during the current switch-off of analogue phone (PSTN) services and future closure of thousands of Openreach’s legacy exchanges.

BT Sign £200m Deal with Northern Ireland Electricity Networks to Upgrade Connectivity

24th March, 2026 (0 Comments)

Telecoms and broadband giant BT has today announced that they’ve signed a new deal worth “up to” £200m with Northern Ireland Electricity Networks (NIE Networks), which will see the operator deliver “enhanced connectivity, cyber security and IT to support critical services” for homes and businesses across the country.