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Articles for Category Tag - Statistics

Survey Claims Forgetfulness Causes Brits to Miss £76.6m in Broadband Savings

2nd September, 2025 (6 Comments)

A new study by comparison site Go.Compare, which used data gathered from the ONS, internal data and a YouGov survey of 2,000 UK adults in May 2025, has claimed that over 77% of broadband users don’t switch ISPs as regularly as would be ideal to maximise their savings. Plus, of those users, 6% don’t switch more often because they forget to look for a better deal.

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Study Warns UK Students Face £142 Broadband Penalty Due to Shorter Deals

2nd September, 2025 (3 Comments)

New research from Broadband Genie, which analysed the cost of 12-month and 24-month broadband deals from major UK providers during August 2025, claims to have found that 12-month broadband contracts “ideal for students” are on average 49% more expensive (costing £142.88 more a year) than two-year deals.

Pricing and cost of uk home services by 123rf

Poverty Alliance Warns UK Social Broadband ISP Tariffs Suffer Critical Flaws

29th August, 2025 (13 Comments)

The Digital Poverty Alliance (DPA) has published a new briefing that warns how Social Tariffs from UK broadband and mobile providers, which offer significant cost savings to those on state benefits (e.g. Pension Credit, Universal Credit etc.), continue to suffer from three “critical flaws” – minimal awareness, inconsistent quality and affordability.

UK Banks Set to Take Losses on Loans to Alternative Broadband Networks

28th August, 2025 (18 Comments)

In news that will surprise none of ISPreview’s regular readers. Several major UK banks, such as NatWest and Lloyds, among others, have confirmed that they’re setting aside funding to cover loans that were issued to alternative fibre broadband networks (altnets) and which are now deemed unlikely to be repaid in full.

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ISP Hey! Broadband Grow to 40,000 Customers on F&W’s UK Full Fibre Network

26th August, 2025 (6 Comments)

Internet provider Hey! Broadband, which offers services to homes in various areas covered by F&W Networks (Fibre and Wireless) alternative gigabit speed full fibre lines (mostly across the South East of England), have today announced that their customer based has surpassed 40,000 (up from 25,000 a year ago).

Works to lay new paving slabs and temporary footpath closed red warning sign on London sidewalk by 123rf

LSBUD Finds UK Telecoms Industry Delivers 37.5% of Searches for Digging Work

26th August, 2025 (2 Comments)

The LSBUD (Line Search Before You Dig) organisation, which provides an online asset search facility to UK civil engineering firms for underground pipes and cables, has published their Digging Up Britain 2025 report and revealed that telecoms (broadband, mobile etc.) remains the “most active industry” when it comes to searching before digging (37.5% of all searches). But this was down from 39% last year.

Survey Claims Broadband ISPs Expect AI and Streaming to “Crush” Today’s Networks

19th August, 2025 (8 Comments)

A new survey of 200 “senior telecom decision-makers” from the USA, UK, and Australia, which was conducted by network technology firm RtBrick, has claimed that broadband ISP and mobile operators are at risk of being “overwhelmed by the demands of AI and streaming bandwidth” in the next 5 years – around 80% of respondents expect it to “crush” today’s networks.

RootMetrics Names EE as BEST UK Mobile Operator in H1 2025 Study

18th August, 2025 (14 Comments)

Mobile benchmarking firm RootMetrics (Ookla) has today published their H1 2025 study of UK mobile networks (calls, texts etc.) and 4G/5G mobile broadband speeds. The results once again name EE as the best mobile provider after they scooped up the highest scores and fastest data speeds across most categories.

Wavemobile Struggles to Get Big UK Mobile Operators to Fix WiFi Calling

16th August, 2025 (21 Comments)

The Technical Director for rural connectivity provider Wavemobile, Anthony Timson, has complained that the “biggest issue” they face today is the interaction devices roamed onto their network face with respect to the popular WiFi Calling service. Users who roam on to Wave’s network find that the big mobile operators (EE, O2, Vodafone and Three UK) seem to block it.

UK fibre optic gigabit broadband map CoPilot for MJ on 12092024

Gov to Evaluate UK Project Gigabit, Mobile and Full Fibre Broadband Programmes

15th August, 2025 (15 Comments)

In a small but interesting update, the Government’s Building Digital UK (BDUK) agency has announced a string of new studies to evaluate the performance, delivery and value of its various mobile and broadband roll-out programmes – including Project Gigabit, Local Full Fibre Networks (LFFN), Shared Rural Network (SRN) and GigaHubs (extension of LFFN).

Property, Real Estate, Renting, Houses and UK Broadband

Gov Launches £9.5m Fund to Help More UK People Get Online

13th August, 2025 (13 Comments)

The UK Government (DSIT) has today moved to complement their recently introduced Digital Inclusion Action Plan (DIAP) by launching a new £9.5m Digital Inclusion Innovation Fund (DIIF). The fund is designed to support local authorities, charities and research organisations in helping to get people online who might otherwise struggle.

Fibrus Extend Gigabit Broadband Network to 100,000 Premises in Cumbria UK

12th August, 2025 (0 Comments)

Infracapital-backed network operator and UK ISP Fibrus has today revealed that their Fibre-to-the-Premises (FTTP) based gigabit-capable broadband network has now covered 100,000 homes and businesses across Cumbria in England, which has been achieved less than three years after they started to build in the region (Nov 2022).

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Ofcom Shame TalkTalk and O2 for UK Broadband and Mobile Complaints in Q1 2025

7th August, 2025 (7 Comments)

Ofcom have today published their latest quarterly (Q1 2025) study of UK consumer telecoms complaints, which names TalkTalk as attracting the most negative feedback from customers for fixed broadband, while O2 took the most heat for Mobile and Virgin Media were put on the naughty step for Pay TV services.

NordVPN Names UK as Third Most Targeted Country for Internet Malware

6th August, 2025 (11 Comments)

The latest Q2 2025 threat protection report from NordVPN, which is a familiar Virtual Private Network (VPN) provider, has revealed that the UK now ranks third in the world for the number of cyberattacks it attracts – having seen a surge of 103 million incidents (up by 7% in Q1) of malware being sent to Brits via emails and texts, malicious sites and infected attachments etc.

Virgin Media’s Broadband Data Suggest Brits Clock Off Early on Fridays

1st August, 2025 (16 Comments)

Broadband ISP Virgin Media (O2) has published some new insights from their fixed line network, which among other things reveals a fall in UK data traffic on Friday afternoons during the summer months, with as much as an 8% dip between 3-5pm compared to the winter, as “remote workers clock off early“.

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Opensignal Examine Impact of WiFi on Real vs Subscribed UK Broadband Speeds

31st July, 2025 (9 Comments)

Network testing firm Opensignal has published a new study that examines the “striking gap” between the home broadband speeds users are promised by ISPs and the speeds they actually experience – “the biggest factor behind this disconnect is the in-home Wi-Fi environment“.

Study Claims Altnet Broadband ISPs Deliver More Speed for 28 Percent Less Money

30th July, 2025 (28 Comments)

New research from Broadband Genie, which surveyed 3,996 UK broadband customers, claims to have found that consumers who adopt packages from ISPs that harness alternative networks (i.e. not Openreach or Virgin Media based) could be getting twice the internet speed for almost a third (28%) off the price.