Ive been with Titan for about 2 years now and have always found their support and services to be excellent. When I did have issues they were dealt with quickly and politely (always by the same couple of fellas I think!!)

Like everyone else, I was forced to switch to Vispa from Entanet and unfortunately, the service is utter rubbish. As much as I want it to be good, or find a positive in the whole debacle, I cant and am now forced to swich ISP's.....only I cant, because the Titan support line doesnt even put me in a queue, it just says "were busy, try later".

Its a shame really, 'cos I think the guys who ran it when I first joined were great, but maybe just got too big for their boots.

The ratings Ive given are for the current situation. Had it been 6 months ago, it would have been 9's across the board.