Home » UK ISP News Archive » Daily Archives: December 3, 2018 (5 Posts Found)
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ISP News Archives for December 3, 2018
3rd Dec 2018 (5 Comments)
The new CEO and Chief Ombudsman at UK consumer complaints handler firm Ombudsman Services: Communications, Matthew Vickers, has said that he sees his role as helping naughty broadband ISPs and mobile operators to retain more customers (i.e. reducing churn in the sector).
3rd Dec 2018 (6 Comments)
Cable ISP Virgin Media has launched a new flash sale on their ultrafast broadband and phone (dual-play) packages in the UK, which alongside the discounted rental prices also gives new customers the option of either receiving a £50 bill credit or a “free” case of Virgin Wines (valued at £117).
3rd Dec 2018 (2 Comments)
Ofcom has today launched a new consultation on their annual plan for 2019/20, which summarises all of the major work they intend to do next year (e.g. improving mobile coverage, new consumer protections, deciding which ISPs will deliver the 10Mbps USO for broadband and promoting investment in “fibre” networks etc.).
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3rd Dec 2018 (14 Comments)
The President of the FTTH Council Europe, Ronan Kelly, has published a new open letter to EU telecoms ministers, which calls on them to stop “misleading fibre advertising” by UK and EU broadband ISPs that offer hybrid fibre services (e.g. FTTC); these are often significantly slower and less reliable than “full fibre” (FTTH).
3rd Dec 2018 (1 Comment)
A new report from Billmonitor has accused Ofcom of showing “little interest” in tackling the allegedly “Wild West” market for B2B mobile services. The investigation claimed that only one in ten small businesses get a “fair deal” from their mobile operator and EE is the most expensive UK provider for business contracts.
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