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ISP News Archives for March 25, 2020

 

25th Mar 2020 (16 Comments)

The Chief Technology Officer (CTO) of mobile and broadband provider Vodafone UK, Scott Petty, has blasted mass media reports as “categorically untrue” for claiming that their network(s) won’t be able to cope with the increase in voice and data traffic due to the impact of COVID-19 (Coronavirus).

25th Mar 2020 (2 Comments)

Customers of national UK ISP Uno and rural provider County Broadband, specifically those on legacy packages that still apply usage allowances, may be pleased to know that both providers have now removed their data caps in order to help people through the current Coronavirus (COVID-19) situation.

world broadband internet speed

25th Mar 2020 (10 Comments)

Internet speed testing giant Ookla (Speedtest.net) has updated a report that looks at the impact of the Coronavirus (COVID-19) on global broadband speeds, which largely confirms that the impact on service performance has, so far, only been very mild and traffic in the UK remains some of the most stable.

Internet call centre uk

25th Mar 2020 (11 Comments)

Broadband ISP Virgin Media has confirmed that they will attempt to rapidly bring 500 customer support (call-centre) jobs back to the UK in order to help counter Coronavirus (COVID-19) related lock-downs in countries where they’ve previously outsourced such roles, including India and the Philippines.

25th Mar 2020 (26 Comments)

Complaints by BT (EE) and Vodafone have today prompted the Advertising Standards Authority (ASA) to ban two adverts for Three UK’s new ultrafast 5G based mobile (mobile broadband) network, which they found had “misleadingly” claimed “If it’s not Three, it’s not real 5G.”

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