Broadband ISP and mobile giant VMO2 (Virgin Media and O2) has published their Q3 2023 results, which sees their UK full fibre (FTTP) coverage via nexfibre expand to another 250,800 premises (up from 175.5k in Q2) and their fixed broadband base rise to 5,708,100 (up by 40.8k in Q3 vs -15.3k in Q2). VMO2 has also sold a 16.67% stake in Cornerstone for £360m.
The operator has done well to significantly improve their broadband take-up, particularly given the otherwise dismal showing in Q2. But that period probably suffered due to the impact of annual price hikes and the ending of student packages.
The other big news today is that VMO2 sold part (16.67%) of their stake in Cornerstone for £360m (cash) to GLIL Infrastructure (a partnership of UK pension funds), which means VMO2 will retain a 33.33% stake and so will continue co-controlling the entity alongside Vantage Towers. Cornerstone forms part of a network sharing agreement with rival Vodafone (Vantage Towers) and maintains the UK’s largest mobile tower network.
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The sale, which has been structured through a VMO2 holding company (HoldCo), has no impact on the current network sharing agreement and the proceeds are expected to help support the operators ongoing roll-out of 5G and 4G mobile connectivity.
One key change to highlight in this update is that nexfibre’s build figures have increased significantly since Q2 2023 and this isn’t linked to their recent acquisition of Upp’s full fibre network and customer base – here (i.e. an extra 175,000 premises passed and 4,000 customers). This is because VMO2 are still in the process of completing Upp’s integration, thus neither their network coverage nor customer base factors into the Q3 results.
Just to recap. VMO2’s own gigabit-capable broadband network – delivered via a mix of both Hybrid Fibre Coax (HFC) and Fibre-to-the-Premises (RFoG and XGS-PON) technology – covers around 16.1 million premises and is closed to rival ISPs. But they’re also the anchor tenant ISP for nexfibre‘s open wholesale network, which is expanding FTTP to reach “up to” 7 million UK homes in areas NOT served by VMO2 itself (5m by 2026).
The key thing here is that VMO2’s total fixed network reach can thus be considered a combination of both its own coverage and that of nexfibre, which is why they report related build figures in VMO2’s announcements instead of separately. In theory, this could push the combined VMO2 and nexfibre footprint to nearly 80% of the UK by 2028 (23 million premises); VMO2’s HFC network is also due to be upgraded to FTTP by then.
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In that sense, it’s good to see nexfibre add another 250,800 premises passed in the last quarter, which underlines the ramping-up of their build. The combined VMO2 + nexfibre network now reaches around 16.7 million Homes Serviceable (up from 16.4m in Q2).
Nexfibre Rollout Progress
Q3 2023 = 250,800 Premises
Q2 2023 = 175,500 Premises
Q1 2023 = 107,800 Premises
Q4 2022 = 24,000 PremisesNOTE: A tiny portion of the above figures include a small bit of infill build for Virgin Media itself (separate to nexfibre). Some 4 million VMO2 and nexfibre premises will be on FTTP by the end of 2023.
The operator’s mobile base has also grown during Q3, which comes after they suffered a decline in Q2 following the loss of a smaller MVNO client.
Quarterly UK Customer (Connection) Figures – Q3 2023
5,708,100 Fixed Broadband – (up from 5,667,300 in Q2)
44,605,200 Mobile inc. Wholesale – (up from 43,955,600)
The operator has now deployed 5G mobile across more than 3,200 towns and cities (up from 2,800 in Q2) and they remain on-track to deliver 5G services to over 50% of the outdoor UK population in 2023, although this is well behind the likes of EE and Three UK that hit such a figure in early 2022.
On the financial front, VMO2 reported total transaction adjusted revenue of £2,769.1m in Q3 2023, which is up from £2,710.3m last quarter.
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Lutz Schüler, CEO of Virgin Media O2, said:
“With wider economic pressures persisting, Q3 has remained a tough environment to navigate as some consumers tighten spend, notably across mid-tier TV, home phone and on low-margin handsets.
However, notwithstanding these factors, Q3 has seen positives – the implementation of price increases across the second quarter have led to service revenue growth; we’ve returned to strong customer additions across the board; and our converged fixed-mobile proposition continues to perform well, with 1.75 million people now taking a Volt bundle.
We are continuing to invest in our products, services and networks to give our customers an even better experience. This has included bringing 5G connectivity to new areas and expanding our fixed network footprint faster than ever before to reach over half a million new fibre premises so far this year.
We’ll continue to be opportunistic in the market where the economics and strategic logic stacks up as recently demonstrated through the successful acquisition of Upp, and the sale of a minority stake in our mobile tower joint venture Cornerstone.
Despite external pressures, we remain firmly focused on delivering for our customers in line with our core strategy.”
Elsewhere, VMO2 report that the average download speeds across their broadband base increased 34% year-on-year to 349Mbps, while a total of 1.75 million customers now take one of their converged fixed-mobile Volt bundles.
However, there is a notable absence in VMO2’s latest results, which reflects any mention of their Pay TV base. Companies often tend to stop reporting results for products when they’re either being discontinued or suffering from a customer decline. In this case, we suspect it’s the latter.
So while Altnets are slowing and pausing builds, it’s full steam ahead for VMO2.
Good luck to them.
of course they are, because its an existential threat to them. I got an altnet gigabit up and down and unless some significantly better deal comes across, like 10gb or its half the price then i won’t be returning to VM.
ever since the 2008 banker bailout, we’ve been swimming in liquidity, its not an issue of capital – its a case of what kind of returns are to be expected for it, which makes sense until you are faced with the prospect of no capital return at all in the current status quo unless customers return.
i think that kind of encapsulates the current position and why BT / BM et al would have gladly kept on with this whole song and dance about how none of us need FTTP and that the money isn’t there, until the material prospect of lost customers came into being. Then you divert some of the funds you should have done 2 decades ago into your infrastructure.
VMO2/NextFibre building their network heavily in CF41 area. Although they deny any knowledge of it via customer support, and randomised address checks on their website don’t confirm build activity either.
Can only gleam build info from one.network frustratingly.
It took close to around 8 months for them to offer services when they went live around where I am from when I saw the initial noticed via BIDB.uk
Hap hazard around me in HP4. VM have connected the new cabinet on my cul de sac, other areas of town have fibre loops dangling from the OR posts.
All mixed up as F&W/HeyBroadband! started building at almost exactly the same time.
I bet they still won’t appear at my address when their expansion is complete!
The business case for nexfibre included wholesaling the network. Furthermore VM is migrating the whole of its legacy DOCSIS network to XGS-PON and I believe that the recently-acquired network from Upp will also be migrated to XGS-PON, and I’m certain that the entirety of the XGS-PON will be wholesaled as it makes business sense. So, no need for OFCOM to force PIA onto VM.
Out of curiosity – does anybody think that Virgin Media Wholesale will expand into also selling fixed broadband services to other communication providers similar to what BT and TalkTalk do?
If anybody is a little confused as to what I mean:
Nexfibre > Virgin Wholesale > Other ISP
Similar to what you see BT doing as the incumbent:
Openreach > BT Wholesale > Other ISP
I know they’ve (sort of) tried in the past but with CityFibre also competing in this area then to me it makes sense that it would happen.
I’d put my mortgage on it.
I’m fairly sure they mentioned it when launching NextFibre and why it’s a separate entity like openreach.
https://www.nexfibre.co.uk/
May just be nextfibre without virgin wholesale but is effectively the same thing unless an isp wants a managed service then vmwholsale would be the glue.
There is also some expansion work taking place south west of the city centre in Canterbury at the moment.
Nexfibre are very busy in Market Harborough Leicestershire overlaying the current VM network. Everyday there is 4 gangs working their way round the town splicing the new cabinets into the network.
Still no sign of the new network going Live and also does not appear to be covering any new areas just current coverage areas.
If they are overlaying the existing network, that will be part of project mustang, direct through VM not Nexfibre.
Although to be totally honest Nexfibre are VM, they just love to add layers of confusion. The way to look at it I think it Nexfibre is basically a rebrand for project lightning,as they’ve got some partners on board for funding, they’ve given it a different name.
It’s clear they’re taking full advantage of the Openreach/BT PIA product. They should send a big thank you to OFCOM for enabling them to benefit from discounted/regulated infrastructure access.
As should we all for the network competition it’s facilitated and the push it gave Openreach to get on with FTTP.
We would probably look like Germany with VM having no significant upgrade plan and Openreach still on VDSL, maybe 35b, or G.fast everywhere.
I’ve seen VM surveyors on my road (SO45 area). Interesting as we’ve also got a few altnets digging too (Trooli and Giganet) and no sign of Openreach. I’m not sure the old 1970s ducts will take 3 PIA offerings however! To be honest I’ll be taking whoever is first as 30Mb doesn’t cut it as a family of 4 with two working from home!