Vodafone UK Tops 1.48 Million Broadband and 18.47M Mobile Users

Mobile operator and ISP Vodafone UK has today published their Q2 FY25 financial results, which reveals that their fixed line broadband base grew again to total 1.477 million customers (up by 50k in Q2 vs 44k in Q1) and their mobile base fell again to total 18.474 million (down by -93k in Q2 vs -71k in Q1).

In terms of their UK fixed broadband services, the operator has continued to report strong growth, with a quarterly addition of 50,000 customers – thanks in part to being widely available across both Openreach’s and CityFibre’s national networks. The provider’s full fibre FTTP coverage can now reach a combined total of 17.3 million UK households (up from 16.2m last quarter).

As for their mobile base, Vodafone reported a quarterly fall of -6,000 in Pay Monthly customers (vs a decline of -29k in Q1) and a decrease of -87,000 in Prepaid / PAYG customers (vs -42k). But it should be noted that the sharper fall this time around was fuelled by a large quantity of “low-value contract disconnections in Business and a reclassification of part of the mobile customer base to IoT“.

Finally, quarterly mobile broadband (data) usage across their UK network increased to 617,397 TeraBytes (up from 602,320 TB last quarter). The figures for this seem to have all been re-done this time around, which suggests either a change in methodology or that they’re including something that was previously excluded (the re-done figures are much higher than before).

Margherita Della Valle, Vodafone Group CEO, said:

“We continue to make good progress on our strategy to change Vodafone. The approval processes for our transactions in the UK and Italy are nearing conclusion. These will complete our programme to reshape the group for growth. We are also investing in Germany to strengthen our market position and taking steps to expand our B2B capabilities.

As we move through this year of transition, our results in the first half have been consistent with our expectations and we are reiterating our full year guidance. We grew service revenue by 4.8% and Adjusted EBITDAaL by 3.8%. We delivered good performances across our markets, with the exception of Germany, where we have been impacted as expected by the TV law change.

I am confident that the actions we are taking will deliver growth for Vodafone this year and a further acceleration into FY26.”

The report doesn’t mention much about their shortly to be approved merger with Three UK, but Vodafone does confirm that they expect the deal to close in “early 2025” and this would be consistent with the CMA granting final approval within the next few weeks. Finally, the operator saw their quarterly UK service revenue reach €1,462m (up from €1,429m in the previous quarter). The full report is here (PDF).