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BT and Avanti Broadband in Legal Dispute Over Rural EE UK Mobile Capacity

Saturday, May 17th, 2025 (12:01 am) - Score 5,240
EE-Rural-UK-Mast-with-Engineers-

The High Court in London has rejected an application by mobile operator EE (BT) for interim injunctive relief against satellite provider Avanti Broadband, which had “threatened to withdraw” its backhaul services – used to help supply data capacity to some of the remotest rural UK mast sites – unless the mobile operator agreed to pay a “substantially increased rate“.

The vast majority of EE’s mobile masts and cell sites are typically connected by fixed fibre optic or Microwave wireless links, which supply the necessary high speed data capacity for their services. But around 200 of these, from a total of around 20,000 mast sites, are so remote that this connectivity is currently only supplied via a satellite link supplied by Avanti and its fleet of HYLAS satellites.

Put another way, if the satellite link is not provided, then there will be no EE mobile services in the relevant area. There are a further 400 sites where the primary link is fixed fibre/cable or microwave, but if that primary link fails, a satellite link is still required to act as the backup. Some of these sites were also provided as part of the Government’s new 4G based Emergency Services Network (ESN).

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Suffice to say that the importance of these sites is well understood and Avanti has been helping to supply them since 2016. However, according to court documents, the two sides have been locked in a dispute “since early this year” after Avanti “threatened to withdraw its services on a phased basis unless EE agrees to pay for those services at a substantially increased rate which EE contends is exorbitant and unreasonable“.

The related contract is understood to have contained agreed pricing for the services (i.e. fixed capacity and operational charges) up to December 2023, but nothing beyond that date. Avanti’s position was that its obligations ceased when the pricing expired, while BT / EE disagreed.

Extract from the Judgement

The present position is that Avanti has been prepared to continue to provide its services pending the making and outcome of this application. Further, it has made an open offer to EE to continue providing them for a further 3 months but no longer and at the higher rate which it seeks. It contends that it could in any event not supply the services beyond 3 months because this would risk it losing a very lucrative contract for the supply of satellite services to a new customer.

For its part, EE would be prepared to pay Avanti a pro tem fee of £300,000 per month but it would need Avanti to maintain the services for longer than 3 months and ideally for 6-9 months. This is because while EE recognises that it cannot continue to take services from Avanti on a long-term basis at the rate required by Avanti and has indeed started to engage with a different satellite supplier to take over from Avanti, this process of “migration” is a protracted one if it is to be done properly.

Since the parties have been unable to agree a way forward after which they would effectively part company, EE has brought this application for an injunction, effectively to maintain Avanti services until the migration is complete or trial, whichever comes first.

As to the underlying merits of EE’s claim, Avanti disputes that it is presently under any continuing contractual obligation to supply the services. Strictly speaking, it says, it would be entitled to walk away now. In fact, and as noted above, it has never suggested that but instead and in order to facilitate an orderly migration, has intimated that the withdrawal of services would be on a phased basis.

In terms of replacing Avanti’s GEO satellite network, BT / EE are already known to have been playing with Low Earth Orbit (LEO) based solutions from both OneWeb (Eutelsat) and Starlink (SpaceX) – here, which should also be able to deliver better broadband speeds and latency performance. But off-hand we don’t know how the commercials of these alternative platforms differ from that of Avanti’s arrangement.

In any case, the Judge, Mr Justice Waksman, ultimately “dismissed” BT’s application for injunctive relief against Avanti. “I consider that the interpretation of the GSA/SOW contended for by EE is plainly wrong and does not give rise to a serious issue to be tried,” said the judge while referencing BT and Avanti’s supply agreement (GSA) and related Statement of Work (SOW) – the latter sets out in detail the services to be supplied by Avanti.

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A Spokesperson for Avanti Communications told ISPreview:

“We welcome the court’s decision and remain open to constructive dialogue with EE.”

The situation leaves BT / EE in a tricky position but, given the lack of an immediately available alternative (the judgement suggests this won’t be ready until later in 2025 at the earliest), they’ll almost certainly have to find a way of continuing to work with Avanti until such time as it becomes viable to migrate to a new solution. Obviously, that will come at a bigger cost. BT declined to comment on the ruling when we asked.

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Mark-Jackson
By Mark Jackson
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook, BlueSky, Threads.net and .
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12 Responses

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  1. Avatar photo TJ says:

    It’s somewhat amusing to see BT group whinge about Avanti profiteering where backhaul options are limited, when Openreach themselves do exactly the same thing to Altnets, by adding a absurd recurring surcharge where a EAD is used for backhaul (often in remote rural areas) as a last resort. Great to see them getting a taste of their own medicine, no sympathy here.

  2. Avatar photo J Venning says:

    The irony here being that EE call Avanti’s actions as ‘exorbitant and unreasonable’, reminiscent of their own pricing structure.

  3. Avatar photo Steve says:

    How is Avanti still in business. Absolutly awful company to deal with.

  4. Avatar photo Mr OR says:

    3.6M a year surely it would be cheaper to cable these 200 sites.

    1. Avatar photo 125us says:

      Having worked on getting connectivity to some very remote sites, £3.6m might be the cost to get to just one of them. Civils in tough, remote terrain are really expensive.

    2. Avatar photo - says:

      Requirement is generally for diverse backhaul, e.g EAD diverse, or EAD plus microwave to another mast with its own EAD.

      So in a area with say only fibre or only microwave then you are looking at building diverse fibre where there may only be one river crossing or similar. Genuinely £3.6m wouldn’t even touch the sides, I imagine average cost would be into the six figures per site (plus you’d still have ongoing rental/maintenance costs)

    3. Avatar photo Jon says:

      Not really. There tends not to be any existing comms infrastructure in some of these remote areas, so the power supply & backhaul need to be specifically built to order. Satellite has added latency over fibre or MW, so using satellite is a necessary evil in the first place.

      You could spend millions on getting connectivity to just one of these remote sites. £3.6M for 200 sites equates to £18k for each site – that will cover a fraction of the build costs.

  5. Avatar photo Gary h says:

    Well imagine that, when you rely on third party to provide your infrastructure you are subject to pricing dictated by the provider. Kind of ironic to hear mobile telecoms providers moaning about increases in contract prices.

  6. Avatar photo GaryH says:

    Ironic to hear mobile operators complaining about end of contract price increases. I wonder if Avanti put up prices mid contract too.

  7. Avatar photo JG says:

    300000 smackeroonies a month, bet all the EE residents that primarily uses these masts combined do not pay that much a year. Bet EE’s shareholders aren’t happy

  8. Avatar photo Skalamanga says:

    It’s about time data infrastructure was crosslinked in to one big shared network.

    It’s ridiculous that they can’t work together for the benefit of their customers.

  9. Avatar photo Meadmodj says:

    The basic issue is the contract. For such infrastructure the contract possibly should have been longer and had provision for formalised price reviews.

    The problem for Avanti is they have debt and were forced into a asset for debt switch in 2018 (2 years after the signing of this contract). Avanti Space have been criticised for not making enough return on their investment. Avanti boast on their web site that the deal with BT was with “very competitive pricing per Mb”. In my view is that both companies are to blame.

    Key infrastructure including the ESN is put at risk and no doubt the costs will fall on the tax payer.

    Lets hope that BT/EE can still get an interim agreement with Avanti Space and get their alternatives in place quickly.

    In the case of the Motorola Airwave the CMA stepped in but I doubt they can here.

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