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ISP News Archives for December 13, 2025

 
Openreach 2025 Engineers looking at tablet
Openreach Test Crystal Ball AI Process to Tackle Complex UK Full Fibre Installs

13th Dec 2025 (1 Comment)

Network access provider Openreach (BT) appears to be testing a new “Crystal Ball Process“, which is described as being an AI-driven customer service innovation that seems intended to help tackle complex installations of Fibre-to-the-Premises (FTTP) based broadband ISP lines.

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