Home » UK ISP News Archive » Monthly Archives: January 2026 (136 Posts Found)

ISP News Archives for January 2026

Openreach Pick Garret Kavanagh to Lead UK Complex Engineering Unit

15th Jan 2026 (0 Comments)

Network access provider Openreach (BT), which is currently busy investing £15bn to deploy Fibre-to-the-Premises (FTTP) broadband technology to 25 million UK premises by the end of 2026 (currently 21m premises passed), has today announced that they’ve promoted Garret Kavanagh to be their new Managing Director for Complex Engineering, effective April 2026.

Survey Claims Quarter of UK Broadband Users View £4 Price Hike as Unmanageable

15th Jan 2026 (34 Comments)

Over the past few months a number of broadband ISPs have announced an increase to their annual mid-contract price hikes policy of £4 (BT, Virgin Media and TalkTalk etc.). But a new Opinium survey of 2,000 UK adults, which was conducted during December 2025 for Uswitch.com, claims to have found that 24% of broadband users view such a rise as “unmanageable“.

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BDUK Publish Several Studies of UK Mobile Coverage and Performance

15th Jan 2026 (1 Comment)

The Government’s Building Digital UK (BDUK) agency, which oversees their gigabit-capable broadband and mobile network expansion programmes, has just published three new studies that examine the wellbeing and social benefits of the 4G Shared Rural Network (SRN) project, as well as the benefits and challenges of 4G mobile in rural Scotland, and finally some additionality research for mobile suppliers.

EE UK to Deliver Mobile Connectivity for easyJet’s Network in 35 Countries

15th Jan 2026 (3 Comments)

Broadband and telecoms giant BT has announced that their EE mobile network has secured a major new contract with the UK’s largest airline, easyJet, to deliver thousands of mobile connections to keep its flight crew, aircraft and airports linked up across Europe – in 35 countries and over 150 airports (from Gatwick to Gran Canaria).

Broadband ISP Hyperoptic to Boost UK Support and Appoints New Directors

15th Jan 2026 (2 Comments)

City-focused full fibre (FTTP/B) broadband ISP Hyperoptic, which claims to have already deployed their gigabit fibre network to cover 1.9 million UK homes, has today announced the appointment of Emma Dark as Customer Experience and Service Director, and Nemanja Zec as Head of Customer Service Operations to “support the next phase of growth“. Improvements to support are also coming.

Virgin Media O2 Says AI Saved UK Customers 400,000 Hours in Support Calls

15th Jan 2026 (10 Comments)

Broadband and mobile provider Virgin Media and O2 (VMO2) has today stated that their adoption of AI-based improvements to their automated phone system, as well as cross-skilling 5,000 agents and simplifying team structures, has reduced the number of calls transferred by its agents by 1.3 million in 2025 – saving customers around 400,000 hours of their time.

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O2 UK Expand 5G Standalone Mobile Broadband Network to Gloucester

15th Jan 2026 (6 Comments)

Mobile operator O2 (Virgin Media) has this morning announced that they’ve switched-on their next-generation 5G Standalone (5GSA) mobile broadband network for the city of Gloucester in Gloucestershire (England). The operator’s 5GSA network is now live across a total of more than 500 locations (70% of the UK’s population, or c.49 million people).

Starlink UK Introduce Cheap £35 100Mbps LEO Satellite Broadband Plan

15th Jan 2026 (21 Comments)

The Starlink service (SpaceX), which offers ultrafast broadband speeds to the UK and globally via a massive constellation using thousands of compact satellites in Low Earth Orbit (LEO), has introduced a new package for residential customers that costs just £35 per month and will offer you download speeds of up to 100Mbps.

Grain Expand UK Full Fibre Broadband Network into Goole, East Yorkshire

15th Jan 2026 (0 Comments)

Carlisle-based alternative broadband ISP Grain, which in 2025 secured a £225m funding boost (here) and has already built their point-to-point full fibre (FTTP) network to cover 270,000 UK premises (aiming for 600,000 in the future), has today continued the drip feed of new network expansion announcements by adding Goole in the East Riding of Yorkshire (England) to their list.

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Broadband ISP YouFibre UK Set to Block Internet Email Port 25 from Friday UPDATE

14th Jan 2026 (18 Comments)

Internet service provider YouFibre, which is one of the main retail outlets for Netomnia’s growing national Fibre-to-the-Premises (FTTP) based broadband network, has informed customers that they intend to impose a block against internet traffic on Port 25 (SMTP) from Friday (16th January 2026).

Virgin Media O2 Notifies Some 300 UK Staff of Potential Redundancies

14th Jan 2026 (7 Comments)

Several sources have informed ISPreview that broadband and mobile operator Virgin Media (O2) has today notified staff, specifically those in the Fixed Wholesale and Customer Delivery side of their business, that c.300 of them could be facing redundancy in the near future. The move follows a slowdown in the expansion of their full fibre (FTTP) network via nexfibre.

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Ofcom Tell Internet Connect TV Platforms to Make UK PSB Content More Prominent

14th Jan 2026 (20 Comments)

The UK telecoms and media regulator, Ofcom, has today launched a new consultation that sets out their plan to introduce a new code for designated connected TV platforms (e.g. Freely, Android TV, Roku OS, Sky Stream, Virgin Media Horizon etc.), which will require them to ensure that content and services (e.g. iPlayer) from Public Service Broadcasters’ (PSBs) are made “prominent” on their services.

UK ISP Glide Upgrade Broadband for Student Homes at the University of Exeter

14th Jan 2026 (1 Comment)

Clevedon-based broadband ISP Glide Group has today announced a new multi-year contract extension with the University of Exeter in Devon (England), which will deliver a “major upgrade” to their wired and wireless internet connectivity – focused upon the educational establishment’s student accommodation estate.

Rural Broadband ISP Voneus Launch Netgem’s New PLEIO UK TV Box

14th Jan 2026 (1 Comment)

Alternative rural internet provider Voneus, which has deployed a mix of full fibre (FTTP) and wireless (FWA) broadband networks over some of Wales and England’s remote communities, has announced that they will make Netgem TV‘s new IPTV set-top-box and streaming service – PLEIO – available via new TV service bundles. The new kit features support for Freely‘s live UK V streaming service.

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Report Examines How AI Can Improve Energy Savings in UK Telecoms Networks

13th Jan 2026 (1 Comment)

A whitepaper from the Digital Connectivity Forum (DCF), an industry think-tank, has attempted to highlight how AI (Artificial Intelligence) technologies can help the UK telecoms (broadband, mobile etc.) industry reduce emissions, strengthen climate resilience, and meet increasingly demanding regulatory and investor expectations.

Openreach UK Leave Rural Wales Villagers Cut-off from Broadband for 6 Weeks

13th Jan 2026 (10 Comments)

A couple of homes in a remote rural area near the village of Llanelidan in Denbighshire (Wales) have been left without access to broadband and internet-connected TV services for nearly six long weeks. The situation began after some nearby overhead lines (poles) were damaged in an unspecified event on 6th December 2025.

Grain connect sign picture by Craig-Sansam

Grain Start Expanding UK Full Fibre Broadband Network in Nuneaton

13th Jan 2026 (0 Comments)

Carlisle-based broadband internet provider Grain, which last year secured a £225m funding boost (here) and has so far built their point-to-point full fibre (FTTP) network to cover 270,000 UK premises (aiming to reach 600,000 in the future), has revealed that they’ve begun to deploy their network across the Warwickshire (England) town of Nuneaton; home to around 88,000 people.