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Articles for Category Tag - Virgin Media

UK Coverage of Superfast Broadband Creeps to Nearly 94% – Q3 2017

8th October, 2017 (18 Comments)

The latest independent data to September 2017 has estimated that “superfast broadband” (24Mbps+) capable fixed line networks now cover 93.9% of premises in the United Kingdom (96.6% if you include all “fibre based” lines of any speed inc. sub-24Mbps), with Wales and Scotland both touching completion.

Broadband Delivery UK and the 1 Million Virgin Media Premises Overbuild

4th October, 2017 (153 Comments)

New research has estimated that between 950,000 and 1.1 million premises, which were already being catered for by Virgin Media’s cable broadband network, have been overbuilt by networks (e.g. Openreach (BT)) supported through the Government’s Broadband Delivery UK project.

Cityfibre Deal to Bring 1Gbps Fibre to Businesses in Cheltenham and Gloucester

2nd October, 2017 (0 Comments)

Cityfibre has today signed a new deal with Cheltenham-based ISP Bamboo, which will support the roll-out of their 500Mbps and 1Gbps capable Fibre-to-the-Premises (FTTP) broadband network to cater for businesses in the large town of Cheltenham and the city of Gloucester (Gloucestershire, England).

Virgin Media UK Discounts Standalone 50-300Mbps Cable Broadband Prices

29th September, 2017 (30 Comments)

Cable network Virgin Media has today cut the prices of their 50Mbps to 300Mbps range of standalone broadband packages for the first 12 months of service (new customers). At the same time they’ve also increased the prices on some of their bundles (i.e. broadband, phone and /or TV).

Ofcom Praise Sky and Virgin Media in Q2 2017 UK Consumer Complaints Study

27th September, 2017 (7 Comments)

Broadband providers Virgin Media and Sky Broadband have today been praised by Ofcom’s Q2 2017 UK consumer complaints report after they received fewer gripes than any other ISP for their service. Unfortunately the same cannot be said for BT and TalkTalk, which attracted the most complaints.

Virgin Media U-turn – Agrees to Extend Cable Broadband in Central Wargrave

25th September, 2017 (1 Comment)

Residents of central Wargrave (Berkshire) have been told that cable operator Virgin Media will now expand their ultrafast broadband and TV network to cover around the High Street, which follows an earlier decision not to proceed due to a lack of demand and fears over the potential for major disruption.

John Henry Group Reveals the Obstacles to Building UK Fibre Optic Networks

25th September, 2017 (16 Comments)

Mark Heraghty, Non-Executive Chairman of civil engineering firm the John Henry Group, has told ISPreview.co.uk that FTTP lines are the “only real future proof” broadband solution for the UK, but issues with notice and permit schemes, training and wayleaves can hurt progress.

TalkTalk Rated the Worst ISP by 2017 Which? Consumer Broadband Survey

22nd September, 2017 (13 Comments)

The latest biannual survey of UK phone and broadband providers by consumer magazine Which? has once again named Zen Internet as the best overall ISP (85% for customer satisfaction), but the same could not be said for TalkTalk that continues to languish at the bottom on a score of 40%.

Campaign Brings Virgin Media FTTH Broadband to 12 Rural Hampshire Villages

20th September, 2017 (6 Comments)

Traditionally Virgin Media is more of an urban centric cable operator, although a new campaign in the rural Test and Dun Valleys of Hampshire (England) means that their 350Mbps broadband and TV network will soon be able to reach c.4,000 premises across 12 small villages.

Ultrafast Fibre Optic FTTP Broadband Networks Cover 1.1 Million UK Premises

18th September, 2017 (12 Comments)

The roll-out of “ultrafast” fibre optic broadband services using Gigabit capable FTTH/P/B technologies is continuing to ramp up in 2017, with our latest annual estimate of total premises passed across the United Kingdom reaching 1,084,500 (up from 780k in 2016) and this is set to surge.

Virgin Media Agrees to Move Light Obstructing Barrhead Street Cabinet

14th September, 2017 (9 Comments)

Remember those pensioners in Barrhead (East Renfrewshire, Scotland) who complained that Virgin Media’s new 5ft tall street cabinet “completely blocks out any light from coming into the house” (here)? After a nine month battle, plus lots of bad media publicity, the operator has agreed to move it.

Large Virgin Media Cabinet Frustrates Light Seeking Scottish Pensioners

6th September, 2017 (23 Comments)

A small group of pensioners living in Barrhead (East Renfrewshire, Scotland) have vented frustration at Virgin Media after the broadband cable operator built a large (5ft tall) new street cabinet near to their living room window, which they claim “completely blocks out any light from coming into the house.”

330Mbps G.fast Pods Appearing in Broadband Delivery UK Areas Too

1st September, 2017 (30 Comments)

Some readers have been asking whether any areas that have been upgraded with FTTC (VDSL2) via the state aid supported Broadband Delivery UK programme are going to benefit from Openreach’s (BT) commercial roll-out of ‘up to’ 330Mbps G.fast technology. The answer is yes.

Over 1 in 3 UK Home Movers Suffer Unexpected Broadband Setup Delays

1st September, 2017 (4 Comments)

The Citizens Advice agency has claimed that over 1 in 3 people who moved house during the past two years has suffered an “unexpected delay” in getting their broadband working, with some facing a delay of more than 2 weeks. The charity demands that ISPs pay compensation for such delays.

UPD Citizens Advice Warn of Watered Down Broadband Compensation System

21st August, 2017 (9 Comments)

The Citizens Advice agency has estimated the cost of BT, Virgin Media and Sky Broadband’s proposed voluntary system for handling automatic compensation, which would be paid during a total loss of broadband service. But consumers could receive 32% less than via Ofcom’s own plan.

Virgin Media Extend 350Mbps Broadband to 3,500 Premises in Bradley Stoke

17th August, 2017 (15 Comments)

Some 3,500 additional premises in the South Gloucestershire (England) town of Bradley Stoke have benefited after Virgin Media announced that they had completed an extension of their 350Mbps capable cable (HFC EuroDOCSIS / FTTP) broadband and TV network in the area.

Virgin Media Invite 100 UK Staff to “Secret” Trial of IPv6 Internet Addresses

17th August, 2017 (10 Comments)

Cable operator Virgin Media has sent out invites for 100 employees to join a “secret” trial of their long awaited Internet Protocol v6 (IPv6) network upgrade. Sources inform ISPreview.co.uk that accepted users will need to be connected to Virgin’s broadband service via a Hub 3.0 router.