The Carphone Warehouse (TalkTalk, AOL etc.) has released its latest quarterly results to the end of September 2008. Sadly its total broadband subscriber base has remained largely unchanged from the previous quarter at 2.8m.

Most of this is because 93,000 un-reconciled accounts were excluded from the customer base, which is due to a mix of administrative issues and migration problems. AOLs net additions during the half-year were 82,000, while TalkTalk recorded 168,000, reflecting slower growth:


TalkTalk is expected to be the main vehicle for customer acquisition in the future, although Dunstone also confirmed that its Internet access business could ultimately split off into a separate operation:


2m broadband customers were on Carphone's own unbundled (LLU) network (73% of all broadband customers), a 47% increase over the year. The TalkTalk fully unbundled network now extends to 1,669 exchanges, equivalent to 79% coverage of the UK population.

Unfortunately the immediate consumer outlook remains very uncertain for Carphone, much as it does for other UK broadband providers. It's hoped that the new customisable myTalkTalk broadband product (news) will help to improve sales.