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Telcom (ClearFibre, WeFibre) Reviews

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Value
Full Star Full Star Full Star Full Star Half Star
Speed
Full Star Full Star Full Star Empty Star Empty Star
Support
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Services
Full Star Full Star Full Star Full Star Empty Star
Posted: 06th Jun, 2023    By: toonshorty
Full Star Full Star Full Star Full Star Empty Star
There were a few challenges in the first day, with regular dropouts and server connectivity issues but these appear to have settled down, although that may be a result of getting a static IP configured (which costs an additional £5/month) and moving away from CGNAT.

The support team have been responsive so far, so can hopefully iron out any remaining issues.

The service is great value, especially when using a government voucher (GBVS) which provides free installation and brings the monthly price to just £20.

Speed is a mixed bag, a vast improvement over my existing VDSL connection (~55Mbps) but sadly seem to fall notably short of a full gigabit (overheads accounted for). Various speedtests seem to give slightly different numbers each time, but download tends to average around 600Mbps (450-750Mbps) on a wired CAT5e connection. Upload is stronger at around 750-900Mbps.

Latency holds a steady 10ms to 1.1.1.1, mostly impacted by geography and the laws of physics (I'm in the North East of England).

The supplied CPE is a Zyxel VMG8825-T50 connected to what looks like a Nokia G-010G-Q ONT. The connection uses IPoE so you can connect your own router should you wish and be online without needing much/any configuration. There is no IPv6 at present (despite what the website says), but is coming in the near future.

Time With Provider: 1 Weeks
Package Name: Gig Home Earlybird
Value
Full Star Full Star Full Star Full Star Half Star
Speed
Full Star Full Star Full Star Empty Star Empty Star
Support
Full Star Full Star Full Star Full Star Empty Star
Services
Full Star Full Star Full Star Full Star Empty Star
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