There were a few challenges in the first day, with regular dropouts and server connectivity issues but these appear to have settled down, although that may be a result of getting a static IP configured (which costs an additional £5/month) and moving away from CGNAT.

The support team have been responsive so far, so can hopefully iron out any remaining issues.

The service is great value, especially when using a government voucher (GBVS) which provides free installation and brings the monthly price to just £20.

Speed is a mixed bag, a vast improvement over my existing VDSL connection (~55Mbps) but sadly seem to fall notably short of a full gigabit (overheads accounted for). Various speedtests seem to give slightly different numbers each time, but download tends to average around 600Mbps (450-750Mbps) on a wired CAT5e connection. Upload is stronger at around 750-900Mbps.

Latency holds a steady 10ms to 1.1.1.1, mostly impacted by geography and the laws of physics (I'm in the North East of England).

The supplied CPE is a Zyxel VMG8825-T50 connected to what looks like a Nokia G-010G-Q ONT. The connection uses IPoE so you can connect your own router should you wish and be online without needing much/any configuration. There is no IPv6 at present (despite what the website says), but is coming in the near future.