ISP Reviews by bubblesthefish6

The actual quality of the fibre line is great. I haven't had a single drop since putting my own router and Access Points in, I get the full 935 dl and ul 100% of the time.

However, the customer service is BEYOND lacking. You can't get in contact with a anyone easily, and when you do, they're all in South Africa and keep pulling the whole "switch it on and off again" line.

It's nothing short of a miracle when you get through to someone with a brain cell.

The Technicolor provided router is BAD. BAD BAD BAD. I cannot reccomend Brsk locally to anyone who isn't going to use their own router - as the Technicolor simply is not reliable. The WiFi coverage and speeds are poor. It doesn't have the processing power for 900mbit broadband, it freezes and restarts multiple times a day.

I had all these issues until I purchased my UniFi kit and it's been smooth sailing since. Brsk are, however, supposedly changing out the routers once they merge with youfibre & netomnia. So I will await that before recommending them to anyone who is going to use the Brsk provided router.

The 5G speeds on three are unbelievable. Nearly all the masts near me are 5G enabled so have amazing 4G too. 4G hits 150mbps in most areas and 5G comfortably does 700mbps. No more of that EE rubbish anymore! I managed to get the unlimited data only sim for £3 a month. I have a dual SIM phone so I use the data only sim for data alongside Sky Mobile for calls and texts. This system works really well alongside the fact my phone has the capability to use the second SIMs data connection as WiFi Calling (Called backup calling on my phone, I believe iPhones can do this to - I'm on a Samsung). Nevertheless, I'm impressed with my 700mbps unlimited everything package for £3 a month!
The deal I used came with 2 unlimited Sims for £6 a month so I stuck the other SIM in my Huawei B535, it does 110-150mbps, I hope to get a 5G router soon so I can get near gigabit for £3!!!!!