ISP Reviews by spyder00

On leaving for a cheaper provider to mainly save some money for a provider that offered a similar service for under half the cost, I found out the reality of such offers.

Sky was half the price for half the level of competence (if any at all) and service (well, didn't get any of that now).

I ran back with open arms and begged to come back much like Oliver Twist who wanted more food.

The guys at xilo were happy to help and got mending the bodge up that sky had caused. Took a little while to get my service back on as sky had moved me to their broken equipment but i had service back on the day which I was advised and it all worked, yes, both phone and broadband.

Price was the only factor but now its clear to see that you if pay peanuts, you get nothing, not even monkeys. I would love to pay less than a tenner but i need to know that the quality and support is there, which it is but do wish it was a little longer per day so i don't have to worry about my naps!
se

Was one of those poor idiots tempted by cheap broadband and calls and tv, plus god knows what else sky would have tried to ram down my throat.

Gave it a try and it was just screw up after excuse, after delay and ended up with me having no service from my old supplier as Sky cut them off but stupidly, forgot to connect themselves or send me a modem.

14 days later, still no phone, no broadband, no router, no nothing

Enough was enough. Their indian call center couldn't care less and didn't know what was going on and put me through to their broadband call center.

This guy kept asking me questions about the non-existent modem, saying i had received it and used the device as they had proof.

I gave up, much like the uk summer and went back to my old provider. Took a good week or two but worked.

Didn't use email so can't comment on that. IF it had connected would have been good value but who knows as i never saw it. Ended up spending money to call them.

Thanks Sky, thanks for nothing.