Been with Aquiss 7 weeks and absolutely delighted! Support is first rate and well worth the small extra cost. Speed maxes out most times of the day & their forums are a great added bonus. A small minority have speed issues and blame Aquiss, failing to take into account the well publicised load balancing problems of the parent provider, due to be sorted next month with the addition of a third 622. This vocal minority appear to be responsible for the grossly distorted picture of Aquiss painted in some recent reviews which are more a reflection of the reviewer than of the ISP. I have no hesitation in recommending Aquiss to anyone.