Rejoined BT back in Janurary due to infinity which sadly has not become available on my line (that i'm not bothered about) what bothered me about BT was their customer services. Appalling to say the least at times (and funny enough they we're all nice when I wanted to rejoin) amazing how things can go downhill quickly) messed up billing constantly.........refusing to admit to their errors......not apologising to me for messing up either and almost ruining my holiday for forcing me to pay out on a bill for 3 months when my bill was always monthly (but due to a cockup from Bt it had mysteriously switched to 3 months) also found their service intermittent at the best of times. Only a email to the very top (and I mean beyond ian livingston) has got me out of my contract with no penalty. Sad that BY still seemingly like this after all these years.