I moved to BT broadband 2 months ago when I moved house. Two weeks ago the service stopped overnight, so I called technical support...

Never in my life have I come across such an incompetent customer service. They have no idea what they\'re doing, and communication and lack of continuity seem to be the main problems. My wife spoke to one girl, who took three minutes to understand our telephone number. I\'ve spoken to a different \'technician\' everyday, having to repeat myself over and over again. I\'ve spent over 8 hours of my life on the phone trying to get the service running but to no avail.

Until the call centre is in the UK don\'t touch