We signed up for Basic BT Broadband (when all you could get was 512Kbps) back in December 2003, since then we have had a few problems, like when we upgraded PC & couldn\'t get the software to work again but after 5 minutes on the phone to tech support all was working.

Before upgrading to BT Total Broadband, we found sometimes our connection would drop when left connected for long periods of time via a USB modem. However whilst now using BT Total Broadband with the BT Home Hub, in the past 4 months we\'ve had no problems.

The best broadband service ever. It\'s official!