I have been a customer with Orange since its takeover of Wanadoo/Freeserve. I can only say that the service went downhill from that day on! Their Technical Support is non-existent with script-based help in India that they seem incapable of deviating from. Over the past few months I have spent hours on the phone on a daily basis trying to get them to sort out my connection problem but to no avail. I have now switched to ADSL24 and have nothing but praise for this company in comparison & my problem is sorted.
Avoid Orange like the plague - these large companies haven\'t got a clue what customer service and technical support is all about!!