Unbelievably bad service, like other posts on this site. Loss of Broadband for 3 weeks now, Orange unable to diagnose or fix. Pursued various depts twice daily for 3 weeks costing fortune, and eating up my time. Continually put through the same \"tests\", told it\'s line fault, Orange server problem, call back next day, when same process starts all over again. Won\'t give us free dial up while Broadband is off - told us to pay for it and claim it back! Formal written complaint made but response from Rotherham pathetic, no attempt to address the technical problem. Indian call centre horrendously bad. Don\'t touch if you value your sanity.