I switched to EE around six months ago after a bad experience with TalkTalk and its billing department/hacking etc. EE offered 50% discount, signed up switched over, and then the price discount was removed. Several complaint calls anf they reinstated the 50% discount. Also they offer an extra 10GB mobile data for existing mobile customers, they failed to point out that if you already have 20GB they wont apply anothe 10, in the small print but I missed it, so my fault but they did say they would on the phone.

Speed wise it was quicker for the majority of the time in Comparison to TalkTalk and also BT my previous supplier, BUT they did suffer major latency issues, also using their DNS did create issues with DNS lookup fail. So I always used Google DNS instead. With price change mid contract I was offered a no fee exit , so I have taken the options and switched to Vodafone Home Broadband. Customer service is not very good as they dont even understand their own bills and i have had to explain for instance now that I have left why they owe me money due to billing errors which is not very good.

Router was ok, except with apple kit, so ended up buying a better one so that impacts the value