Reviews » Broadband Fixed Line » 

EE Reviews

Sponsored
☰ Login   /   Signup ⚲ Search
◉ 

ajones65's Review for EE

 EE (Broadband Fixed Line)
Posted: 01st Jan, 2017    By: ajones65
Title: EE Tried for six months
I switched to EE around six months ago after a bad experience with TalkTalk and its billing department/hacking etc. EE offered 50% discount, signed up switched over, and then the price discount was removed. Several complaint calls anf they reinstated the 50% discount. Also they offer an extra 10GB mobile data for existing mobile customers, they failed to point out that if you already have 20GB they wont apply anothe 10, in the small print but I missed it, so my fault but they did say they would on the phone.

Speed wise it was quicker for the majority of the time in Comparison to TalkTalk and also BT my previous supplier, BUT they did suffer major latency issues, also using their DNS did create issues with DNS lookup fail. So I always used Google DNS instead. With price change mid contract I was offered a no fee exit , so I have taken the options and switched to Vodafone Home Broadband. Customer service is not very good as they dont even understand their own bills and i have had to explain for instance now that I have left why they owe me money due to billing errors which is not very good.

Router was ok, except with apple kit, so ended up buying a better one so that impacts the value


Time With Provider:
Package Name:
Value
Speed
Support
Services
Promotion
Cheapest Superfast ISPs
  • Hyperoptic £22.00
    Avg. Speed 50Mbps, Unlimited
    Gift: None
  • Onestream £22.49 (*29.99)
    Avg. Speed 45Mbps, Unlimited
    Gift: None
  • xln telecom £22.74 (*47.94)
    Avg. Speed 66Mbps, Unlimited
    Gift: None
  • Plusnet £22.99 (*35.98)
    Avg. Speed 36Mbps, Unlimited
    Gift: £60 Reward Card
  • NOW TV £23.00 (*40.00)
    Avg. Speed 36Mbps, Unlimited
    Gift: Dine Club Membership
Prices inc. Line Rental | View All
Helpful ISP Guides and Tips
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
Promotion
The Top 20 Category Tags
  1. BT (2770)
  2. FTTP (2760)
  3. FTTC (1785)
  4. Building Digital UK (1743)
  5. Politics (1667)
  6. Openreach (1624)
  7. Business (1435)
  8. FTTH (1341)
  9. Statistics (1241)
  10. Mobile Broadband (1228)
  11. Fibre Optic (1066)
  12. 4G (1059)
  13. Wireless Internet (1021)
  14. Ofcom Regulation (1015)
  15. Virgin Media (1006)
  16. EE (698)
  17. Sky Broadband (669)
  18. Vodafone (669)
  19. TalkTalk (663)
  20. 5G (519)
Sponsored

Copyright © 1999 to Present - ISPreview.co.uk - All Rights Reserved - Terms  ,  Privacy and Cookie Policy  ,  Links  ,  Website Rules