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Cheap84's Review for Firefly
Firefly (Broadband Fixed Line)
Posted: 30th Jan, 2012
By:
Cheap84
Title: Pretty good
Had to use support for one of the first times and was very impressed!!
They clearly know their stuff and exactly what needs to be done to fix a problem without any messing around or time wasting.
Loss of service due to line fault was fixed quickly, updates were sent via SMS to save me calling, and service restored with a BT engineer visit to my home within 48 hours all arranged by Titan. Spot on, and proven that paying extra is worth while.
Time With Provider:
Package Name:
They clearly know their stuff and exactly what needs to be done to fix a problem without any messing around or time wasting.
Loss of service due to line fault was fixed quickly, updates were sent via SMS to save me calling, and service restored with a BT engineer visit to my home within 48 hours all arranged by Titan. Spot on, and proven that paying extra is worth while.
Time With Provider:
Package Name:
Value
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