Must be one of the very best ISP\\\\\\\'s about. Immediate Support via email or phone. Excellent service, speeds and total reliability (allowing for BT\\\\\\\'s problems). I can find no faults with them at all, the same goes for almost everyone who posts about this ISP on other Forums.
Excellent CS and Support. Phone or email and they respond within minutes or a few rings. They know exactly what they are talking about and can give you clear and succinct answers to your problems or concerns. Very reliable connection and 10 years of experience with all manner and levels of customers. After 2 yrs have not had any fault with them.