I wanted to write a review of Home Telecom because I am genuinely surprised with the negative reviews.
Most people who bother to review products/services are because they feel strongly about them, and in most cases its bad. Not many people in my experience write reviews of when its good/great., they just assume that's what they should get anyway so why write a review right..
Well, to any thinking of joining Home Telecom my advice is to do it.
Their UK call centre are manned with capable people, and I'm talking to a human within a minute of calling. Every call/query was met with politeness and resolution.
They delivered as promised and sent update emails on the progress of the application.
I moved into my new house where they promised to have the line 'live with broadband' on that day and they delivered on those promises.
They also offer flexible packages for people not wishing to commit to a full year so it's perfect for those who need internet and who are renting but doesn't know what the next 6 months with bring.
Honestly, contrary to the other reviews, my own experience has honestly been flawless.
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