I have been with the PO since may, signing up to their phoneand broadband package. I have until Tuesday 2nd September obtained a steady download of 2400-2800 kbps. Not briliant but reliable. On the afore mentioned tuesday my download speed on both computers that I use (Mac and PC) drop to 124-129 kbps. After putting up with this for several days and constantly checking my download speed via Speedtest and Think broadband, I phoned their Irish support line who went through the usual checks. Nothing at fault could be found on my line!!!!

This sunday I received a phone call from them stating that a BT engineer has examined my line and again cannot find anything wrong with it. They have promised to investigate further and get back to me.  I do not understand how a line speed can just drop to little better than dial up and yet have nothing wrong with it! I will obviously give them a chance to try and come up with a fix. I will keep you all posted. At least they are phoning me and keeping me in the loop so to speak.