Very happy with o2 so far having been with them for 2 months now after a horrible time with tiscali and real hassle moving - I\'ve gone from a 1MEG connection to getting 3MEG ! Had to use support for the first time today because my router has died it took only 5 minutes to get through to someone who could help and after running tests for an hour theyve agreed to send me a replacement router but it will take up to a week apparently but for the money you can\'t go wrong although a week is a bit long to be without broadband :-(